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[DSL] I am done with Frontier!

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Hello, this is ZPower124! I have had Frontier for well over 7 years now... their infrastructure has NEVER been upgraded.. Same damn 3MBPS.. Where I live (Up by Canada area) there is a DSLAM in the WEEDS and in the summer you cannot even see it, due to the weeds getting very high! I have called a general manager and they took 5 dollars off of our monthly bill! Like that makes up for getting 0.12MBPS and a ping that never goes under 200.. All games are unplayable! I have contacted LOCAL staff and gave them 17 pages of the issues of Frontier... Amazingly they came back and said it was all true. Are their ANY other ways other than Satellite to get faster internet! But what really bothers me, down the road from our house, less then 2 miles away is a fiber-optic line with 600MBPS+ connections. One time while playing CS:GO I was asked,"Are you playing in a shack in the woods with that ping," I have disconnected all devices but one Ethernet PC and only got 0.5MBPS! With a ping of 600MS (I tested today) The issue is congestion, that no one will do anything about..... Can someone explain the possibility of buying my own DSLAM... We have already attempted to go to other extreme measures to get better internet... With all due respect, ZPower Edited to remove profanity grobinette

Frontier.com account log in

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Anybody else unable to log in to their account? Down for two days running here. Manchester, CT

[FIOS] Caller ID and custom ONT/Router setups

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Hard to explain in a short subject. I have a custom setup. ONT => Ethernet => Linux Router => Actiontek Router => STB My VOD and Guide works but I can't control my DVR or see CallerID I think I used these instructions a long while back: https://www.dslreports.com/faq/15992 All FAQs Verizon Online FiOS FAQ 3.1 Actiontec Replacing the Actiontec (part 3): WAN-to-LAN keeps Guide and VOD (easier) Just wondering if anyone has gone down this path AND has the CallerID and RemoteDVR stuff working. I've lived without these for months and months.. but they would be nice features to have if they. Thanks - jack

Bright House will pay your ETF (up to $240)

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quote:Bright House Networks, has launched a program offering to cover the early-termination fee - up to $240 - that Frontier charges customers if someone walks out on their service contract. http://www.tampabay.com/news/business/bright-house-networks-is-aggressively-courting-frontiers-tampa-bay/2273721

[FIOS] Is the help line still in USA?

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I hate to ask, but the past few days when I call Frontier about my TVeverywhere and Music Choice issue, it sure sounds like I am calling out of the Country like other vendors do. Everything I say has to be repeated and the "tech" obviously has no idea what I am talking about! They used to say welcome and I am in Washington or Indiana, but no more!

[DSL] WV

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I noticed that with recent updates we have finally be changed to ADSL2plus.

April 18th... National Lineman Appreciation Day.

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While it focuses on power company linesmen, telco linesmen face similar difficulty and dangers when doing regular repairs, new installations, or responding to disaster areas.. I'd like to thank all the telco linesmen for all their hard work keeping our services up and reliable. :)

Cable box updates - any workaround

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Any time Frontier (and formerly Verizon) updates the software on the box, it goes to this "Push the Fios button now to view live TV" screen after reboot. Anyone know a workaround for this? It's causing my dad some serious annoyance since he ends up with hours of that stupid, pointless screen on the Tivo. Box is a Motorola QIP2500-3. -- Opera reborn -- http://vivaldi.com

Been without internet for at least a week!

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I have been reading that Ben can help me out. Please, if someone can help me out or something anything will be appreciated. Tech was suppose to show up today. Week ago they reset something on our tvs to work and internet went down.

[FIOS] DVR Stopped-Disappeared: SOLUTION

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When pressing my DVR button last night, the DVR screen said to "Upgrade DVR service" or the like. All previous recordings vanished. Support call>Press Widgets on remote, select Fios TV Widgets. It then fixed itself and DVR returned to normal.

Digital Voice Nomorobo Issue -- Probable Solution

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I thought this information in a focused thread as it might be helpful for a specific issue. For those CA, TX and FL customers who use Nomorobo to intercept robo calls and Nomorobo isn't working, the issue may be that your simultaneous ring feature was disabled somewhere along the line, most likely a result of your DV service going down and coming back without having your full settings. This happened to me, and the solution is to check the DV settings for simultaneous ring via the web portal (or mobile app) to ensure that the settings are enabled with the correct Nomorobo for Frontier. The Nomorobo number is 202-813-1675. My DV account was rebuilt several times and each time I had to fix simultaneous ring (along with other settings). Thankfully, Nomorobo is now doing its thing.

terminate new fios install with ethernet

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I'm about to order fios at 150/150 but they require me to either rent or purchase their provided modem/gateway, which i found out is running off coax. My house in question does not have an ONT device installed, which I assume will be done upon order and installation. From what i've gathered online, the Ethernet port should blast out some IP and allow me to run a cat5 cable straight from the ONT directly into a router of my choosing bypassing the frontier provided gateway all together. A couple of things I want done: -I don't want to double route my home network or "bridge" the frontier gateway to my router. If my above information is remotely accurate i should be able to bypass that. -I have ZERO plans to get phone or television with them, i'm perfectly fine with internet. -I save $200 by not buying their rubbish equipment. I have already contacted frontier with my proposed setup but they shot me down saying that fios MUST run through coax. I'm going to assume all those sales folks are either sticking to their pre-written script or have no clue what i'm talking about. Bottom line... has anyone gotten this setup? Know a number i need to call to get this rolling?????

[FIOS] Slow speeds in Hillsboro, OR

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Anyone else in Hillsboro/Forest Grove area seeing slow speeds? I'm getting speed test results showing 3Mbs down. I should be getting 35/35. I'm not sure exactly when it started. It seemed to be okay earlier this evening, but now it's painfully slow.

[FIOS] Actiontec router becoming inaccessible

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I'm a California FiOS customer. I've been having a problem with my Actiontec MI424WR-GEN3I router. It periodically becomes inaccessible. By this I mean that from a local wired connection, I cannot ping the router. It lasts for only about 30 seconds. When I then look at the log file after it recovers, I see 4 messages with invalid dates (2007-12-14) (WAN Coax Link up, LAN Coax Link Up, WAN Ethernet Link Up, DHCP WAN connection ...) followed by this message in the log, "HTTP/HTTPS Firmware Upgrade Failed in retrieving new version", followed by others concerning WAN and LAN coax link rates and DHCP LAN connections for various devices. These are from the basic log; there are other messages in the advanced log. I don't remember exactly when I first experienced this, but think it began on or about the Verizon/Frontier transition. In examining the log, the first instance of these messages on either 31-Mar or 1-Apr but I can't tell exactly when because of the entries with the 2007 year. When I copy the url for the firmware upgrade check, I get a message from my browser that: "upgrade.actiontec.com uses an invalid security certificate." Questions: The router seems to be rebooting spontaneously. Is this correct? If so, does this mean it is failing and should be replaced? If not, any idea what is causing this? Is the failed firmware upgrade check something to be concerned about? Is the firmware upgrade check being caused by the invalid site certificate? Should I report this to either Frontier or to Actiontec or both? Is it merely coincidence that it began right about the time that service was transitioning from Verizon to Frontier? My Actiontec router is at firmware version 40.21.18. Thanks for any help.

[TV] HBOGO ETC.

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I guess it was too much to hope for, but all the special channel access such as HBOGO do not yet work for those of us just migrated from Verizon to Frontier.

[DSL] Will James pull through? (fix for high latency)

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So I emailed Frontier about high latency I've been getting at night. To whom it may concern, I have recently switched back to Frontier DSL 3 days ago.During all 3 nights, including tonight, I have been greeted with high latency (ping).This was not a problem I had before I switched. Below is a tracert to google.com at 9:30PM EDT. ----------Tracing route to google.com [216.58.217.174]over a maximum of 30 hops: 1 2 ms 1 ms 1 ms dslrouter.netgear.com [192.168.254.254] 2 186 ms 195 ms 199 ms adr01.drhm.nc.frontiernet.net [74.42.148.231] 3 252 ms 282 ms 260 ms ae2---2.car01.drhm.nc.frontiernet.net [74.40.71.89] 4 269 ms 206 ms 206 ms ae6---0.cor02.asbn.va.frontiernet.net [74.42.150.61] 5 250 ms 238 ms 269 ms ae1---0.cbr01.asbn.va.frontiernet.net [74.40.2.1! 78] 6 215 ms 209 ms 213 ms 72.14.213.133 7 279 ms 231 ms 218 ms 209.85.251.191 8 192 ms 185 ms 165 ms 209.85.143.145 9 236 ms 227 ms 223 ms iad23s44-in-f14.1e100.net [216.58.217.174] Trace complete.---------- Please inform me on what I need to do in order to get normal latency at night. Thank you. Hello <redacted>, Thank you for contacting Frontier Internet Technical Support. I apologize for the delay in replying to your email.The provided ping times are within the normal range, If they had been 500ms or higher I would be concerned.What is the billing telephone number, with that I can pull up the account and check the line for any potential issues. -- Visit Tech Support online at https://frontier.com/helpcenter for FAQs,User Tools, and Tutorials to help enhance your Internet experience. Need a quick solution? Internet Tech Support representatives areavailable to chat with you online 24 hours a day, 7 days a week. Please visithttps://frontier.com/helpcenter/contact-us to learn more. <redacted>Just to be clear, my ping during early morning through the afternoon is fine.It's around 7 PM to 12 AM when latency goes berserk. Here's a tracert this morning: Tracing route to google.com [172.217.1.14]over a maximum of 30 hops: 1 4 ms 2 ms 1 ms dslrouter.netgear.com [192.168.254.254] 2 31 ms 33 ms 32 ms adr01.drhm.nc.frontiernet.net [74.42.148.231] 3 31 ms 31 ms 31 ms ae2---2.car01.drhm.nc.frontiernet.net [74.40.71.89] 4 41 ms 42 ms 42 ms ae6---0.cor02.asbn.va.frontiernet.net [74.42.150.61] 5 40 ms 40 ms 40 ms ae1---0.cbr01.asbn.va.frontiernet.net [74.40.2.178] 6 40 ms 39 ms 40 ms 72.14.213.133 7 42 ms 43 ms 47 ms 216.239.46.248 8 42 ms 42 ms 41 ms 72.14.233.93 9 42 ms 41 ms 41 ms iad23s25-in-f14.1e100.net [172.217.1.14] Trace complete. Here's a tracert this evening: Tracing route to google.com [172.217.1.14]over a maximum of 30 hops: 1 3 ms 1 ms 1 ms dslrouter.netgear.com [192.168.254.254] 2 285 ms 283 ms 296 ms adr01.drhm.nc.frontiernet.net [74.42.148.231] 3 350 ms 350 ms 354 ms ae2---2.car01.drhm.nc.frontiernet.net [74.40.71.89] 4 381 ms 390 ms 406 ms ae6---0.cor02.asbn.va.frontiernet.net [74.42.150.61] 5 428 ms 405 ms 439 ms ae1---0.cbr01.asbn.va.frontiernet.net [74.40.2.178] 6 361 ms 336 ms 326 ms 72.14.213.133 7 271 ms 297 ms 323 ms 216.239.46.248 8 269 ms 259 ms 231 ms 72.14.233.93 9 337 ms 372 ms 440 ms iad23s25-in-f14.1e100.net [172.217.1.14] Trace complete. This high latency makes for very slow webpage loading and online gaming becomes impossible.Please help, James. <redacted>, I ran tests on the line and those showed no issues, outside of the connection being provisioned higher than what was available.I checked the history on the device and the available as showing higher than the current reading.Our records also indicate that you are in an area of high demand.This means that you may experience slow speeds or frequent disconnects when there is a high load on the network during the evening.Unfortunately, the information available to us does not show when the equipment in your area will be upgraded, but I would like to escalate this to local management to provide additional information or to determine if there is a short term solution for you.Before I can do this I will need the best phone number that you can be reached at. Please reply to this email with your best contact number and I will send this on.-- Visit Tech Support online at https://frontier.com/helpcenter for FAQs,User Tools, and Tutorials to help enhance your Internet experience. Need a quick solution? Internet Tech Support representatives areavailable to chat with you online 24 hours a day, 7 days a week. Please visithttps://frontier.com/helpcenter/contact-us to learn more. <redacted> Thank you. <redacted>, I have forwarded this on to the local technical supervisor.Please allow 24 hours for a call back once the connection and issue has been looked into.(Sorry for code tags, but quotes were getting messy.) Anyone have any experience with this kind of thing and can tell me what's really going to happen? P.S. James is the man who replied to my inquiry.

[FIOS] New "FIOS TV Charge" $6.33

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Frontier tacked on a new charge under the "Frontier Monthly Service Charges" for $6.33. Anyone else get this?

[DSL] Southern Indiana speeds

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Just curious if anyone else is in Southern Indiana and what speeds to you see with your DSL. My DSL is fed from the CO in Petersburg, IN (PTBGINXBDS0). I'm currently seeing around 2.5-3Mbps most of the time.

dsl pots splitter module help

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My current wiring setup is from the NID, a single cat5e cable running in to the house and connected to an rj11 jack. From the jack, a filter is connected to the jack and one line goes to our phone and the other to the modem. My neighbor said that the module inside my NID is a dsl pots splitter module (similiar to the item in the link below). He says that one of the output connectors is only data so no filter would be needed and I should run another wire from that to my modem. Then I can take the filter off of my phone line because both connections would be separated. Is this correct? http://www.pcliquidations.com/p14733-tii-96-00-1?utm_source=google&utm_medium=cse&utm_term=14733&r160164167166161&gclid=CjwKEAjw9OG4BRDJzY3jrMng4iQSJABddor1Pvhq1E-Df2E1KS_xWFkx0cWCJXG_aCtpnhnSqecGZRoCpcDw_wcB

Is my router the problem?

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Was told i should replace the router verizon gave us, that it might be the reason my internet is bad. My problems are disconect and really slow speed on mobile devices and in home streaming being slow. (Streaming a 480p video to my Apple tv shouldnt take forver to load/buffer)
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