Complimentary Speed Upgrade (?)
Just received an unsolicited email from Frontier stating that they have provided me a complimentary upgrade in speed from 25/25 to 50/50 at no extra charge. "Thanks for being a long time customer." I...
View Article[DSL] Firmware Upgrade Required Outage
I upgraded to the latest firmware and I still get this message. When I tried to call in they said it was a known issue and no expected time to resolve the issue. Firmware was upgraded from...
View Article[FIOS] finding a HPNA bridge to use own router
I currently have 100/100 mbps frontier fios service on the portland, oregon area. When it was installed, the tech gave me a Zyxel HLA3105 coax hpna bridge, so my current setup is like this...
View ArticleAm I Getting Ripped Off?
I had to renew with Frontier today and here's what I'm getting. - 100/100 Internet - Preferred HD TV - Digital Voice - Cable Card Rental - Router Rental After all the credits I'm receiving I'll be...
View Article[FIOS] Charge to enable ethernet?!
Hi everyone, I was told and helped by a tech friend to run a Ethernet cable to a better location within my house (the garage) rather than a bedroom.. He had done the call to get the ONT Switched a...
View Article[DSL] Not able to PING to my Frontier IP except from speed-test sites...
External, non speed-test PING sites (like for example http://ping.eu/ping/ or http://ipaddressguide.com/ping ) should work for me on this Frontier internet service I have per the @AskFrontier Twitter...
View ArticleNative IPv6 on Residential FiOS?
Has Frontier said anything about supporting native IPv6 on residential FiOS?
View Article[FIOS] Southern CA Speeds and service
I buying a new house that has access to Fios aka Frontier now. I am looking at the base 50/50 package as this more then enough and I only need Internet. I get my TV via OTA and Direct TV Now streaming....
View ArticleQuality of Frontier TV/Internet service in Beaverton, OR
I'm thinking about switching to Frontier in Beaverton, OR. We currently have Comcast. How's the quality of TV+Internet (uptime, reboots, internet speed stability etc.) service in Beaverton, Oregon...
View Article[FIOS] Issues with billing, sign-up promotions and customer service
I'm a recent customer from Beaverton, OR. My TV and Internet service started in May. The quality of service (50/50 Internet and Prime HD) is fine so far. Given my experience with Comcast sales agents...
View ArticleFIOS Regional Sports Fee
I signed up recently for the Ultimate Package in Texas and I thought the package included all regional sports channels and fees. My bills reflect an additional Regional Sports Fee of $5.89. Is that a...
View Article[FIOS] Two 'sides' to Frontier FIOS system? CableCards only on one side?
About a week ago, I had a chat-based interaction with a Frontier customer service agent, as I was getting tired with what I perceive to be a large bill (about $185 after tax for FIOS Triple Play: 50/50...
View Article[Vantage] {CT} In case you missed it: The Best and Worst ISPs According to CR
Two of the "least liked" ISPs and we got 'em both in CT. Lucky us! https://www.dslreports.com/shownews/The-Best-and-Worst-ISPs-According-to-Consumer-Reports-139796 I know not everyone agrees with CR,...
View Article4K Plans for north Texas FIOS?
Does Frontier plan to offer 4k content on FIOS TV anytime soon? I've been trying out Netflix streaming and even their 1080 content is better than a lot of stuff I see on the FIOS HD movie channels.
View ArticleRe-Upping on 2 yr Term when Current Term Runs Out
At the end of a 2-year promo, when the account was going to roll to Month-to-Month at a higher rate, Verizon was happy to re-up another promo if I was willing to lock in for another 2 year commitment....
View ArticleFrontier Southern California and world of warcraft
I've been having a 3+ month lag problem which includes "world server down" and "transfer aborted, instance not found" errors. I have tried all of blizzards "suggestions" to fix the issue with no luck....
View ArticleIncorrect Billing Practices
So I signed up for internet, got quoted a price, liked it, agreed,and got hooked up. I was charged a month and prorated for the last 2 days of May. I was quoted $60 a month, so my first bill should...
View Article[TV] $6.00 Regional Sports Charge just appeared on my bill
I'm in SouthernCalifornia and My monthly bill just increased by about $3.00. When I compared my current bill to the previous one I found a new $6.00 Regional Sports Fee added to my Other Services and...
View Article[TV] Complimentary Showtime ???
My neighbor just got the following email from FTR and has 3 months of ShowTime. Maybe I am not a "loyal" customer, but I did not get the email or ShowTime activated. Anyone else get this? Any idea what...
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