Good news... after several chats, phone calls, emails over 3 months I think I'm getting close to getting our bills straightened out.
We've had FiOS 25/25 for years and years. They finally brought symmetrical speeds so we switched to triple play 2FAST 50/50 which we were quoted at 120.79+taxes for 12 months. There was also a 3 month "free" movie package included.
Our first bill was $307 and subsequent ones we've been getting some credits but they're still charging for some of the movie/sports channels.
tl;dr don't accept anything "free"
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