I'm currently on the Frontier 12/2 and I've been watching my modem stats for awhile waiting for the 24/2 to become available, about 3 months ago I had a huge jump on the SNR margin and attenuation and I thought surely that must make me eligible for 24/2, but even today the CSR's are telling me that 12/2 is the fastest available at my address. Admittedly, I don't know much about these numbers, but it looks to me like I should be able to get the 24/2 and I think if a tech actually looked at my line I would have it, but I'm not sure how to get that ball rolling?
You guys all know way more than I do about line stats, so any suggestions are appreciated for how to get Frontier to take more than a passing glance at what's available. I have attached a screen shot of my current modem stats and this is the status quo every time I check it. Admittedly, my 12/2 connection is rock solid and I'm a little apprehensive to change anything, but I would like a little more speed if possible.
Thanks in advance.
Kevin
↧