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Remote troubleshooting anyone?

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My Frontier DSL modem up in WI has gone missing i.e. I can no longer ping it. I called Frontier tech support and they said that as best as they could tell there were no outages in the area (near Shawano) and there was no troubleshooting they could do unless I was on-site to look at the modem lights. Well I am 1400 miles away with no capability to do that. I have PINGed the entire subnet in the range my IP was last in, and find an awful lot of open systems, but not mine. I was set-up with no-ip, and my cams and the 7550 itself were also set to advise no-ip of any address change, but no dice. Anyone here have advice for me? If the problem (it likely went-out last evening) was a local power failure I believe my 24/7 security provider would have detected at least a Low Temperature alarm from the site by now, and they've gotten nothing so it seems power's up and the furnace is running. Does it seem reasonable that the 7550 might have "locked-up" on me, requiring now a power off-and-on? If that's the problem I will invest in one of those EZOutlet things that monitors web access and power-resets connected devices... -- Frontier Communications DSL/7550 Modem/Router/Gateway HughesNet Gen4 Power Plan Jupiter HT1100 v3.0.2.15 Virgin Mobile/Sprint Broadband 3G

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