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[DSL] would line stats be normal if I had a broken line?

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My dsl went down today and tech support told me the testing shows a broken line but that doesn't seem rite to me. I'm on an actiontech f2250 and both dsl lights are on. If I login to the router it shows both lines up and Wan Connection is always connecting. Line stats are normal SNR 15 and attenuation 30 on both lines. Outputpower at 20 but not sure if that's normal for bonded 24mb. So would line stats be normal if I had a broken line?

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