Hi all-
I'm getting solid 200/200 speeds but thinking of upgrading. Was told by CSR on Frontier chat I could upgrade to 500/500 with a change on their end but to go to gig service I would need a $75 service charge (which because of covid would be a no-contact service call where apparently I do all the work an the tech just stands by to help?). Does this seem correct to those of you more knowledgeable in this field than I am? My ONT says I-211M-L on it (picture attached). I've been digging through the forum and it seems I may be able to try to ask for a self-install option.
Thanks!
Erik
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