I have a friend in Waterbury CT that is only getting something like 6 Mbps down and a small fraction of a 1 Mbps up. I thought that when ATT was here they had some sort of hybrid service that used twisted pair to the premises but optical from the pedestal? I am having a PITA trying to find on Frontier's site about that, is there true high speed internet in that city? What are the highest speed available? He resides in a condo that is wired up.
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