So,
We're at 4 months since Frontier took over FiOS in California, and Frontier still doesn't have my online streaming access worked out.
I can not watch HBOGo, MaxGo, Showtime Anywhere, EPIX, ESPN, ABC, Syfy, or any streaming services that is part of what I pay for FiOSTV. This is extremely unacceptible, as I depend on these streaming services to watch content while I'm away from home.
...and my bill is still more expensive than it was with Verizon!
I've wasted time with customer service ( over 2 hours) to basically be given the run around.
PJL from here sent me to someone else who started to look into my account, but they never followed up with me. "Scott B" sent his message to me on 6/22/2016. I responded to him with an email on 6/28/2016, but he hasn't gotten back to me. That's probably due to the fact that he is on EST in Rochester New York, and I'm on Pacific time in Chino California. He probably gets off of work and is at home several hours before me. Needless to say I'm extremely ticked off. I shouldn't have to deal with this. I enjoy the internet speeds, but Frontier has ruined my TV viewing. It's mostly worthless to me with the streaming services that should have been working since April. ...and I don't blame Scott B for this problem, but I do blame Frontier. Seriously thinking of switching to TWC/Charter/Spectrum.
FrontierID / OTT sign in issue for ************* USI 570011253781
I'm paying for something I'm not getting.
Is there no help for me?
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