We used to be Verizon, I used to have 2 dryloop DSL lines, both used to yield around 8mbps peaking to around 10mbps. We then got the news about Frontier coming, and the stories about how bad they are. So they did the take over, there were many issues along the way, routing issues, disconnections, speed and so forth.
In the past two years, I have had nothing but issues with them, I have since offloaded my TV service with them and my second DSL line as I will no longer pay for this shoddy service they provide.
The issue, single threaded downloads are capped at just under 866Kbps, can't stream anything over it unless the server has capabilities from multi-thread connections. Download tests from my own server on a single thread confirms they are capping speeds, while multi-threads will peak out my provisioned speed, which has also dropped dramatically to less than 5Mbps.
I use one well know speed test site, nothing that uses the Ookla tests, don't trust them, can't single thread from them. Anyway, I can run a single thread with the expected results, using multi-thread gives me the better speed, of which you would expect.
So for 2 years I have been fighting with Frontier over this, they have been out and I proved to them the issue and they can't explain it, they have no idea why it is doing it, they tell me it is congestion, but if this were the case, surely my multi-thread connections would also show congestion?.
I have no options, Frontier is it, they know it, they know what is going on, they are hiding the facts and now ignoring my requests for the fix to happen.
The issue is not wiring, we tested right at the NIB, same results. I can see throughput on my network with a host of other information as I use PFSense on a very fast server. The issue is, Frontier is capping or some might prefer the term slowing the max throughput of a connection through their routers or whatever.
This is more of a bitch than anything else, I have tried for years to get this fixed, I have tried everything I know including different hardware of which I know is not the problem. I know this, because I have a Ubiquity WiFi dish, I pointed it at a friends house not too far away and he allowed me to use his Cable connection, of which I was able to achieve 12Mbps over the air from about a mile away.
You thoughts on this?
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