I've had VDSL through Frontier (Broadband Ultra or whatever nonsensical naming scheme they've changed it to now) advertised at 25/3 for about 7 months now, and I never got the full 3Mbit upload. In fact, I never knew I was supposed to get 3Mbit up until I recently spoke with a local Frontier manager for my county. In any event, my upload speeds started off around 1.6Mbit when first installed. Not great by any stretch of the imagination considering it's VDSL and now ADSL2, but I figured it was close enough to 2Mbit not to worry.
Fast forward several months and my upload now has fallen well below 1Mbit, usually hovering around 0.75Mbit, and earlier today, 0.33Mbit. My local Frontier manager told me he would submit a ticket and have the people in my area look at it. This was over a week ago and not a peep out of him since, nor any improved speeds.
So my question to you is: what could cause a decreasing upload, but stable download, over the course of months? If it continues at this rate, I'm not going to be able to upload anything in a reasonable time frame. What really pisses me off is that I know now I was supposed to have gotten 3Mbit upload and started off at half that. Could a wiring problem cause this? It seems like bad wiring would affect download speeds, too.
Here are my current line stats from the modem:
VPI: N/A
VCI: N/A
VLAN: PTM 101
Broadband Mode Setting: MULTIMODE
Broadband Negotiated Mode: VDSL2 - 8B
Connection Status: Showtime
Downstream Speed: 27007 Kbps
Upstream Speed: 1158 Kbps
Retrains: 3
Retrain Timer: 5 Days, 5H:28M:57S
ATM QoS class: N/A
PTM VLAN QoS: 0
Near End CRC Errors Interleave: 6258
Near End CRC Errors Fastpath : N/A
Far End CRC Errors Interleave : 45
Far End CRC Errors Fastpath : N/A
30 Minute Near End CRC Interleave : 7488
30 Minute Near End CRC Fastpath : N/A
30 Minute Far End CRC Interleave : 0
30 Minute Far End CRC Fastpath : N/A
Near End RS FEC Interleave : 0
Near End RS FEC Fastpath : N/A
Far End RS FEC Interleave : 0
Far End RS FEC Fastpath : N/A
30 Minute Near End FEC Interleave : 466631
30 Minute Near End FEC Fastpath : N/A
30 Minute Far End FEC Interleave : 1438
30 Minute Far End FEC Fastpath : N/A
30 Minute Discarded Packets Downstream : 0
30 Minute Discarded Packets Upstream : 0
SNR Downstream : 10 dB
SNR Upstream : 10 dB
Attenuation Downstream : 0 dB
Attenuation Upstream : 0 dB
Power Downstream 18.6 dBm
Power Upstream 10.5 dBm
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