On 4/4 My only TV STB A Quantum DVR Arris VMS1100 came up with a screen stating Video Media Server Error 11010 - There is nothing wrong with your tv service blah blah blah. Find out this is a error message when you dont pay your bill. I know I was current with my bill , checked frontier they said I was fine did trouble shooting nothing worked . 3 days go by and on 4/7 I call the office of the president and I spent the last 8 days dealing with them . Failed attempts to fixed the issue. Forced me to buy a Tivo Bolt ( I have 3 cable cards still on my account from when I had 2 Centon Infinitv 6 cards and a HD Home RUN ) I never removed them so I figured best to just get a tivo get the one of the cards re married to the reciever and call it a day I keep getting no call backs and no help from regular technical support.
Then they have the nerve to say I dont know why your upset your getting a service credit. I told them i could not care less about a credit I had not even asked for as a credit does not resolve the outstanding issues. my internet is still all over the place and i am just exhausted from talking to those people
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And that's the bottom line "Cause Stonecold Said So!"
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